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What is MDM and why is it important?

MDM stands for Mobile Device Management, and was originally designed to consolidate all an organisation’s devices and processes into one end-to-end management system. Although Clevertouch’s interactive displays don’t tend to be mobile, we’ve partnered with leading MDM specialists, Radix Technologies, to offer a complete management system for all of your displays.

The benefits of being remote
In a traditional setup, IT staff would either have to physically be in the same room as a screen that they were updating or troubleshooting, or login to the screen when the user allows. MDM overcomes this problem, as it enables the IT technician to analyse, control and update - without the need for user assistance. 


Control and update your fleet of screens
Our MDM system  is an end-point management solution that offers IT managers the first comprehensive platform to centrally manage and monitor interactive touchscreens across their entire organisation. The solution is cloud-based and requires only Wi-Fi, for effortless management of thousands of touch panels and devices.


Key Features

  • Install and monitor using remote app
  • Remote control screens in real-time
  • Trigger alerts
  • Schedule maintenance and updates
  • Remote shut down/restart/wake up
  • Send push messages and alerts to all or selected schools
  • Remote OTA firmware management
  • Remote source selection (HDMI/VGA/PC/OPS)
  • Manage device setting including brightness, contrast and volume


Creating secure solutions
There are two options in our MDM solution that allow organisations to create more secure access:

Policies allow you to block access to a set list of apps and allow you to block a set list of websites.

Kiosks work in a similar way. Kiosk allows you to only have access to a set list of apps, any app that isn’t included in the allowed list, will be deleted and you will not be able to install them. Kiosk will create a new home screen, and the background is editable. Kiosk also allows you to block access to URLs.

If you would like to know more about Clevertouch’s partnership with Radix, or have any other queries, then please do not hesitate to get in touch with us here. Also, please follow us on Twitter and LinkedIn to stay up to date with the latest news and developments.

Our MDM system  is an end-point management solution that offers IT managers the first comprehensive platform to centrally manage and monitor interactive touchscreens across their entire organisation.

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