news – Trade |

Why Clevertouch has evolved its Exhibition Strategy, and how we’re creating better customer experiences outside the show floor

For many years, Clevertouch exhibited independently at the industry’s largest technology events, including ISE and Bett. These shows played an important role in building brand awareness and introducing our solutions to new audiences. As the industry has changed, so have the needs of visitors, and the way organisations prefer to evaluate technology.

Today, the most productive and valuable conversations rarely happen on busy exhibition stands. They happen in focused environments where customers can see real workflows, understand platforms deeply, compare options, and involve multiple stakeholders without interruption.

This shift in customer behaviour is why Clevertouch has evolved its exhibition strategy. Instead of operating large, standalone stands, we now:

  • Showcase our technology on partner and distributor stands (such as Charmex at ISE)

  • Host private VIP rooms near major events for project-led discussions

  • Use our dedicated international showrooms for deeper demonstrations throughout the year

  • Focus resources on long-term customer experience rather than short-term visibility

Here’s why this approach delivers better value for the organisations we support.

1. Visitors Want Meaningful Conversations, Not Crowded Stand Interactions

Exhibition halls are excellent for visibility, but not ideal for in-depth discussions. When customers want to talk through signage strategy, sustainability targets, multi-site deployment, device management, procurement timelines, or integration requirements, they need space and dedicated time.

Private environments provide:

  • Longer, uninterrupted meetings

  • Practical demonstrations without background noise

  • Confidential discussions around real-world environments or active projects

  • Time with technical specialists, product managers, and strategic leads

This is increasingly how buyers prefer to evaluate complex ecosystems like CleverLive, CL Pro 2, or estate-wide deployment workflows.

2. Our VIP Rooms Offer the Level of Detail Visitors Now Expect at Events

Rather than competing with visual noise on the show floor, our VIP rooms offer a calmer, more controlled environment, allowing visitors to experience:

  • Digital signage features and workflows from start to finish

  • Commercial display demonstrations in stable lighting conditions

  • Discussions around multi-site device management

  • Clear comparisons between signage, scheduling, and automation workflows

  • Sustainability initiatives and lifecycle planning

This approach creates a far more accurate and realistic view of how Clevertouch solutions operate in real environments.

3. Exhibiting via Trusted Distributors Strengthens Regional Partnerships

Instead of hosting our own large stands, Clevertouch now showcases hardware and cloud solutions through partners who understand their local markets.

For example:

  • Clevertouch technology is on display at Charmex’s stand (3M820) at ISE

  • Regional distributors showcase our solutions at country-specific events

  • Partners handle local market questions, fulfilment models, and customer support needs more effectively

This approach supports our channel-first strategy, helping customers receive more tailored engagement.

4. The Decision to Step Away From BETT

As BETT evolved, its visitor profile shifted. Increasingly:

  • The show became filled with large-scale, high-cost builds

  • Footfall became more dominated by students and casual attendees rather than decision-makers

  • Customer expectations moved toward deeper, project-led conversations instead of general demonstrations

We recognised that the environments that produce the best outcomes for customers are not crowded education expos, but structured sessions where the right people are in the room.

This led us to step away from standalone BETT stands and toward more purposeful engagement pathways.

5. Our International Showrooms Offer a Better Way to Experience Clevertouch

Instead of relying on once-a-year exhibitions, customers now visit our international showrooms where we can provide:

  • Hands-on demonstrations across our entire ecosystem

  • Real signage and communication workflows

  • Meeting room, signage, and totem displays set up exactly as they would be in a live environment

  • A full Clevertouch experience without time constraints

  • Tailored sessions for leadership teams, IT, marketing, facilities, and operations

Whether customers are in the UK, Europe, the Middle East, or beyond, our showrooms offer consistent environments for deeper evaluations and multi-stakeholder visits.

6. Better Use of Resources Creates Better Long-Term Customer Value

Large, high-traffic exhibition booths require significant investment in build, logistics, staffing, storage, and onsite operations. Redirecting these resources allows us to invest more directly into:

  • Product development

  • Customer-facing teams

  • Sustainability initiatives

  • Training and education

  • Showroom environments

  • Partner support

This ensures our investment delivers long-term value rather than concentrating it into a three-day event.

7. A More Effective Strategy for Multi-Site Organisations

Organisations rarely come to shows looking to purchase a single display. They come to understand:

  • Connected ecosystems

  • Multi-site digital signage management

  • Device management capabilities

  • Brand consistency across large estates

  • Sustainability expectations

  • Lifecycle value

  • Regional support structures

These discussions require depth, privacy, and the right experts in the room, which a show floor simply cannot offer.

Where You Can Meet Clevertouch

Visitors can still see our solutions at major events, but with a more structured and valuable experience.

At ISE 2026:

  • Products showcased on the Charmex stand (3M820)

  • Private Clevertouch VIP Room at SB Plaza Europa (book by email)

At Bett 2026:

  • Products showcased on various partner stands

  • Our team on the show floor for meetings (get in touch to arrange a meeting time)

Across the UK and internationally:

  • Full ecosystem demonstrations available in our international showrooms

  • Suitable for detailed walkthroughs and multi-team evaluations

Across Europe and globally:

  • Demonstrated through our distributor and reseller networks

  • Supported by regional product specialists

Clevertouch’s shift away from large standalone exhibition stands is not about reducing presence, but improving value. By focusing on personalised sessions, private environments, partner-led showcases, and international showroom experiences, we can offer customers a far more focused, clear, and meaningful way to evaluate our ecosystem.

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Clevertouch’s shift away from large standalone exhibition stands is not about reducing presence, but improving value.

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