CleverLive and Sedaolive require that screens and signage players, inside your network, can communicate with either www.clevertouchlive.com or  www.sedaolive.com (depending which site you use).

If you are using a normal home or business broadband connection to the internet, then your player should connect with no problems.

If you have local security policies that restrict internet use from within your network, using a firewall, then the firewall must be configured to allow free communications on ports 80 (http) and 443 (https).

If you don't know what this means, please contact your IT department.

If you need to whitelist our servers their details are

87.106.215.81

www.sedaolive.com

live.sedaolive.com

Or

217.160.168.158

www.clevertouchlive.com

live.clevertouchlive.com