Named in memory of Martyn Hett, a victim of the 2017 Manchester Arena attack, the Act mandates that businesses and venues implement specific safety protocols within 24 months to comply with new legal requirements. Technology solutions play a crucial role in supporting these measures, enabling efficient implementation, ongoing compliance, and swift emergency response.

Key areas technology can support include:

Risk Assessment

• Integrated technological platforms enable seamless communication and collaboration of safety data.
• Automated risk assessment tools can analyse venue layouts, crowd patterns, and security vulnerabilities to inform proactive measures. 
• Real-time data collection and analysis facilitate ongoing monitoring and updates to risk profiles.

Staff Training

• Digital collaboration tools support engaging, interactive training sessions that can be delivered in hybrid formats and reach staff across various locations.
• Internal communication systems, such as digital displays in staff-only areas, can disseminate training content, protocol updates, and safety reminders.
• Ensuring consistent, accessible training helps meet the Act’s staff preparedness requirements.

Awareness Communication

• Digital signage technology effectively communicates venue-specific safety procedures and requirements to staff and visitors.
• Visual information can be displayed throughout the venue to reinforce safety protocols and emergency procedures.

Reporting and Incident Management

• Digital reporting tools streamline the documentation of security incidents, near-misses, or safety concerns.
• Integration with communication systems ensures rapid escalation and response coordination.

Emergency Communication

Digital signage provides real-time messaging during emergencies, significantly reducing response times.  Features include:

• Instant alerts to notify staff and visitors of threats.
• Clear evacuation routes and lockdown procedures.
• Designation of safe zones.
• Dynamic wayfinding tailored to the nature or location of a threat, guiding people efficiently to safety.
• Multi-language and visual accessibility features ensure inclusive communication, catering to diverse audiences and individuals with disabilities, and ensuring inclusivity and safety for all.

Application Across Venues
These technological measures are applicable across a broad spectrum of publicly accessible locations.

By leveraging these innovative solutions, venues can enhance their safety protocols, ensure compliance with Martyn’s Law, and provide a safer environment.