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A better railway for customers

The Rail Delivery Group (RDG) are a membership organisation that works on behalf of the rail industry to create a simpler, better railway for their customers. It represents train operating companies and Network Rail in the UK. In 2023, RDG moved to new offices in Central London, in a move to improve efficiency, productivity and successful communications.

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The Solution

Clevertouch worked with partners Marlin Communications to create a dynamic meeting room and office space, managed from a central point with CleverLive. RDG transitioned to a new office space with a redesigned layout focused on collaboration rather than traditional office designs.

With only four core meeting rooms and 86 desks, the new office aimed to optimise space utilisation while fostering a collaborative environment. Meeting rooms were designed and installed with Microsoft Teams Room (MTR) systems incorporating Clevertouch’s UX Pro interactive displays and Yealink’s video conferencing technology. Clevershare was incorporated for wireless casting from user devices to the Clevertouch display.

Clevertouch’s room booking panels, Live Rooms, were also used to integrate seamlessly into the MTR system. Digital Signage from Clevertouch was placed around the office, including a CM Totem in the main reception, and screens around the office to give both customer and colleague information, such as live rail information and employee engagement initiatives.

When not in use in meetings, the Clevertouch UX Pro screens display digital signage, branded for RDG, which can be updated in CleverLive and deployed instantly. QR codes were used on the CM Totem reception display for visitors to scan and log into the WiFi or register for further information.

"The new office space has been received really well for its collaborative environment and there is now more of a desire to work from the office."

Kurtis Marsden, IT Manager
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The results

  • Desk utilisation rates have increased from 23% to 80%
  • Meeting room utilisation has remained consistent at 95%
  • Engagement in employee surveys is higher than ever Meeting rooms are now easier to use which has significantly improved productivity
Spolight product

Clevertouch Edge

A total transformation for collaboration in the workplace.

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Spolight product

Live Rooms

Revolutionise the way you book and manage meeting spaces.

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